At Only Row, YOUR ORDER IS OUR PRIORITY. We’re committed to delivering your items quickly, safely, and efficiently—whether it’s a statement handbag or everyday essentials.
???? Shipping Carriers
We work with reliable global shipping partners including DHL, FedEx, and UPS to ensure secure and timely delivery of all orders.
⏱️ Processing Time
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Orders are processed within 1–2 business days (excluding weekends and holidays) after confirmation.
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Once your order is processed, you’ll receive a confirmation email with tracking information.
???? Shipping Time
We offer standard international shipping, which typically takes 6–12 business days after processing.
Delivery times may vary depending on:
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Your location
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Carrier delays
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Customs clearance
???? Shipping Rates
Shipping rates are calculated at checkout based on:
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Destination
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Weight
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Package size
Note: Customers are responsible for any applicable customs duties, taxes, or import fees.
???? Order Tracking
Once your package is shipped, you’ll receive an email with your tracking number. You can track your delivery directly through the shipping provider’s website.
???? International Shipping
We proudly ship worldwide.
Please be aware that international orders may experience customs delays, which are outside our control. Estimated delivery times are not guaranteed.
???? Delivery Issues
If your order hasn’t arrived within the estimated time frame, or if it arrives damaged or missing, please contact us right away:
info@onlyrow.com
We’ll coordinate with the shipping carrier to resolve the issue as quickly as possible.
Questions?
We’re always here to help.
Contact our customer service team at info@onlyrow.com for any questions or shipping concerns.