At Only Row, YOUR ORDER IS OUR PRIORITY. We’re committed to delivering your items quickly, safely, and efficiently—whether it’s a statement handbag or everyday essentials.
📦 Shipping Carriers
We work with reliable global shipping partners including DHL, FedEx, and UPS to ensure secure and timely delivery of all orders.
⏱️ Processing Time
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Orders are processed within 1–2 business days (excluding weekends and holidays) after confirmation.
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Once your order is processed, you’ll receive a confirmation email with tracking information.
🚚 Shipping Time
We offer standard international shipping, which typically takes 6–12 business days after processing.
Delivery times may vary depending on:
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Your location
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Carrier delays
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Customs clearance
💰 Shipping Rates
Shipping rates are calculated at checkout based on:
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Destination
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Weight
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Package size
Note: Customers are responsible for any applicable customs duties, taxes, or import fees.
🔍 Order Tracking
Once your package is shipped, you’ll receive an email with your tracking number. You can track your delivery directly through the shipping provider’s website.
🌍 International Shipping
We proudly ship worldwide.
Please be aware that international orders may experience customs delays, which are outside our control. Estimated delivery times are not guaranteed.
📬 Delivery Issues
If your order hasn’t arrived within the estimated time frame, or if it arrives damaged or missing, please contact us right away:
info@onlyrow.com
We’ll coordinate with the shipping carrier to resolve the issue as quickly as possible.
Questions?
We’re always here to help.
Contact our customer service team at info@onlyrow.com for any questions or shipping concerns.