BROOKLANDS

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• We offer standard shipping, which typically takes 6 to 12 business days for delivery after processing, depending on your location and the shipping carrier.

• Shipping rates are calculated at checkout and are based on the weight, size, and destination of your order.
• Any applicable taxes, duties, or customs fees are the responsibility of the customer and may be charged upon delivery.

We currently ship internationally, and shipping times may vary depending on the destination country. Please note that international shipments may be subject to customs clearance, which may delay delivery beyond our estimated shipping times.

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package directly on the carrier’s website (DHL, FedEx, or UPS) using the tracking number provided.

• If your order has not arrived within the estimated delivery time, please contact us at info@onlyrow.com for assistance.
• In case of lost or damaged shipments, we will work with the carrier to resolve the issue and ensure you receive your order.